Dermluxa – Privacy Policy

At Dermluxa, we are committed to protecting your personal information and being transparent about how we handle it. This policy covers data collected through our website, mobile platforms, and any offline interactions. By using our services, you agree to the practices described herein.

To provide a seamless shopping experience, we may collect the following data:

• Contact Details: Name, shipping/billing address, email, and phone number.
• Payment Info: Encrypted credit/debit card details (processed via secure partners).
• Account Activity: Purchase history, items in your wishlist, and returns.
• Technical Data: IP address, device type, browser information, and browsing patterns on our site.
• Preferences: Birthday, skin concerns, and feedback provided via surveys.

Automated Technologies: We use cookies, web beacons, and pixels to analyze site performance, remember your cart, and deliver personalized ads. This helps us ensure you don’t see the same ad twice across your desktop and mobile devices.

Third-Party Tags: Partners like Google or Meta may place tags on our site to measure advertising effectiveness. Their use of data is governed by their respective privacy policies.

Social Media: Interactions via Facebook, Instagram, or TikTok are governed by this policy and the platform’s own privacy rules.

Your information is used for:

• Order Fulfillment: Processing payments, shipping products, and managing returns.
• Marketing: Sending newsletters, specialized offers, and targeted ads (with your consent).
• Customer Support: Responding to inquiries and improving our service quality.
• Security: Monitoring for fraudulent transactions and protecting our business assets.

We do not sell your personal data for money. However, we may share it with:

• Service Providers: Partners who assist with shipping, email delivery, and payment processing.
• Legal Authorities: When required by law or to protect the safety of our customers.
• Business Transfers: In the event of a merger, sale, or asset transfer.

You have control over your data:

• Marketing Emails: Opt-out at any time via the “Unsubscribe” link in any email.
• Cookies: You can set your browser to refuse cookies, though some site features may not function correctly.
• Access & Updates: Log in to your account to modify your profile or contact us to request a summary of your data.

If you reside in California, you have specific rights under the CCPA, including:

• The right to know what personal information is collected and shared.
• The right to request the deletion of your personal data.
• The right to opt-out of the “sharing” of data for cross-contextual behavioral advertising.
• Non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us at care@dermluxa.com.

Security: We use industry-standard encryption to protect sensitive data. While no system is 100% secure, we continuously update our safeguards.

Children: Dermluxa does not knowingly collect data from children under 13. If you believe we have such data, please contact us immediately.

If you have questions regarding this Privacy Policy, please reach out to our team:

• Email: care@dermluxa.com
• Support: Message us via our official Instagram or Facebook pages.